As of November 11, 2026Data from provider websites
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AI receptionists for Property Management

As of November 11, 2026
At a glance
Property managers take leasing enquiries, maintenance requests and emergencies around the clock. The receptionist must separate urgent maintenance from routine requests and answer prospective tenants consistently.

Why the phone matters here

Maintenance calls arrive at night and on weekends, and some cannot wait. Leasing calls compete for attention with resident issues during the day.

A receptionist can log routine work orders, escalate emergencies and book showings, which keeps the on-call phone for real emergencies.

What 500 calls a month cost

Calculated with 3 minutes per call, about 1,500 minutes a month, all answered by the AI. This profile is our estimate for a small business. At the median, providers charge $412 a month for this.

Provider and planPer monthSimultaneous callsSetup feeConditions
Suzee AISuzee AI$79not stated$0flat fee; Unlimited minutes and calls, all features, one planTry free
BesideUnlimited$99not statednot statedflat fee; Unlimited AI Receptionist calls; 1 line, extra lines $4.99/monthTry free
GoodcallGrowth$129not stated$0billed per caller, counted as one caller per call; Billed per unique caller per month, minutes not meteredVisit site
Simple PhonesAdvanced$149not stated$05 agents, languages, numbersTry free
NextPhonePro$199not stated$0flat fee; Unlimited inbound calls, no overage; self-setup; annual $1,990/yearTry free
While You WorkBusiness$199not stated$0Calendar booking on the call only on this planVisit site
CallSphereAnswer$244not stated$0Plus usage at cost, estimated ~$0.15/min inbound; no booking on this tierTry free
LobbyStackPro$280unlimited$0Transfers over 100 cost $0.02 eachTry free
AIRAScale$299not statednot statedUnlimited usersVisit site
Bigly SalesScout$299not statednot statedPlus $2 per phone number, $0.05 per SMS; overage $0.138/min on annualVisit site

Each provider's cheapest plan for this volume. Industry specialists appear only if they name this industry.

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22 providers that name property management

These providers have an industry page, case study or integration for this industry on their own website.

ProviderEvidenceStarting priceTrial
Abby ConnectAnswering service with AI planindustry page source$164/mo source14-day free trial (or 500 Abby Minutes, whichever comes first), no setup feeTry free
AgentZapSmall businessindustry page source$109/mo source$91/mo billed annuallyNo free trial; 30-day money-back guaranteeVisit site
AIRASmall businessindustry page source$24.95/mo source$19.96/mo billed annuallynot statedVisit site
AnswerHeroAnswering service with AI planindustry page source$19/mo sourceno free trial; smaller plans offered to try the serviceVisit site
AptlyIndustry specialistindustry page sourceon requestnot statedVisit site
DialzaraSmall businessindustry page source$29/mo source7-day free trial on every voice planTry free
dolfynSmall businessindustry page sourcefrom $179/mo source2-week free trial, no credit cardTry free
Harmony AI (OneAI)Small businessindustry page source$250/mo source'Try for free' signup offered; trial terms not statedTry free
Juney (Trillet)Small businessindustry page source$49/mo source7-day free trial with 50 minutes on Pro onlyTry free
LetHubIndustry specialistindustry page sourcefrom $49/mo sourceno free trial; 30 days to opt outVisit site
LobbyStackSmall businessindustry page source$30/mo source$24/mo billed annuallyFree plan with 30 voice minutes and phone number free for 14 days, no credit cardTry free
MarlieSmall businessindustry page source$49/mo source14-day free trial (card required)Try free
My AI Front Desk (Frontdesk)Small businessindustry page source$99/mo source$79/mo billed annually7-day free trialTry free
Novacall AISmall businessindustry page sourceon requestnot statedVisit site
PhoneFlowSmall businessindustry page sourcenot stated200 free minutes, no credit cardTry free
ReceptionSmall businessindustry page source$29/mo source$24/mo billed annually14-day free trial with 30 phone minutesTry free
RosieSmall businessindustry page source$49/mo source$41/mo billed annually7-day free trial, payment method requiredTry free
SuperIndustry specialistindustry page sourcefrom $250/mo sourceno free trial stated; 50% off first 30 days on receptionist and concierge plansVisit site
UpfirstSmall businessindustry page source$24.95/mo source$20/mo billed annually14-day free trial, no credit cardTry free
VendorooIndustry specialistindustry page sourceon requestnot statedVisit site
WakemanIndustry specialistindustry page source$49/mo source$41/mo billed annuallyFree trial 14 days or 500 minutes, card required; 30-day refund of first paymentTry free
ZumaIndustry specialistindustry page sourceon requestFree for 30 daysTry free

As of November 11, 2026, from provider websites. Other providers may fit as well, see all providers.

Typical calls and what the AI can take on

CallWhat the AI receptionist can do
Maintenance requestCaptures unit, issue and access details and creates a work order if connected
Emergency (flooding, no heat, gas)Gives approved safety instructions and alerts the on-call contact
Leasing enquiryAnswers availability questions and books a showing
Rent and payment questionsGives approved instructions or takes a message
Noise and neighbor complaintsLogs the complaint and routes it

What should stay with a person

  • Screening and approval decisions
  • Lease disputes and evictions
  • Accommodation requests
  • Emergencies on site

How to start

Start with after-hours maintenance calls with a strict emergency list, then add leasing overflow.

Questions to ask every provider

  1. Which property management software can you write work orders into?
  2. How is the emergency list configured, and who is alerted in which order?
  3. How do you keep availability and pricing answers current?

Compliance notes

  • The Fair Housing Act prohibits discrimination in rental housing. Answers to prospective tenants should be consistent for every caller. 42 U.S.C. 3604 (Fair Housing Act)
  • For gas leaks, fire or flooding, the receptionist should direct callers to safety and to 911 where needed. It is not an emergency service. FCC: 911 and E911 services
  • If calls are recorded, recording consent rules apply. Some states require all parties to consent. RCFP Reporters Recording Guide

General information, not legal advice for your situation. See also two-party consent and E911 and emergencies.

Frequently asked questions

Can an AI receptionist handle after-hours maintenance calls?

Yes, if you define which issues are emergencies. The receptionist logs routine requests and alerts the on-call contact for emergencies. Test the escalation path.

Can it schedule showings?

Many providers can book into a calendar. Check whether it can read current availability from your software.

What about fair housing?

Configure the same answers for every caller and route accommodation requests to staff.

Test before you buy
Ten checks for your test calls.
Open the test protocol