As of November 11, 2026Data from provider websites
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AI receptionists for Law Firms

As of November 11, 2026
At a glance
For a law firm, the phone is the intake channel. The receptionist must capture new matters reliably, give no legal advice, route urgent deadlines to a person and protect what callers say under the firm's confidentiality duties.

Why the phone matters here

A caller with a new legal problem often contacts several firms. The firm that answers and records the matter first is the one that gets a callback.

Attorneys are in court or meetings for much of the day. A receptionist that runs a structured intake lets the firm return calls with the facts already on file.

What 250 calls a month cost

Calculated with 4 minutes per call, about 1,000 minutes a month, all answered by the AI. This profile is our estimate for a small business. At the median, providers charge $312 a month for this.

Provider and planPer monthSimultaneous callsSetup feeConditions
Suzee AISuzee AI$79not stated$0flat fee; Unlimited minutes and calls, all features, one planTry free
BesideUnlimited$99not statednot statedflat fee; Unlimited AI Receptionist calls; 1 line, extra lines $4.99/monthTry free
GoodcallGrowth$129not stated$0billed per caller, counted as one caller per call; Billed per unique caller per month, minutes not meteredVisit site
While You WorkPro$144not stated$0Urgent calls put through to cell; founding offer $59 for 12 monthsVisit site
RosieScale$149not statednot statedbilled per started minute; No per-minute overage: exceeding minutes auto-upgrades to the next planTry free
Simple PhonesAdvanced$149not stated$05 agents, languages, numbersTry free
AIRAPro$160not statednot stated20 users; outbound SMS after carrier verificationVisit site
UpfirstPro$160not stated$0Billed per call; spam calls do not countTry free
CallSphereAnswer$169not stated$0Plus usage at cost, estimated ~$0.15/min inbound; no booking on this tierTry free
DeskGreetPay as you go$1901$0billed per started minute; one call at a time; Overage sold in 100-minute bundles ($15); DeskGreet phone number $5/month extraTry free

Each provider's cheapest plan for this volume. Industry specialists appear only if they name this industry.

Different call volume?
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31 providers that name law firms

These providers have an industry page, case study or integration for this industry on their own website.

ProviderEvidenceStarting priceTrial
365agentsSmall businessintegration sourcefrom $200/mo sourcenot statedVisit site
Abby ConnectAnswering service with AI planindustry page source$164/mo source14-day free trial (or 500 Abby Minutes, whichever comes first), no setup feeTry free
AgentZapSmall businessindustry page source$109/mo source$91/mo billed annuallyNo free trial; 30-day money-back guaranteeVisit site
AIRASmall businessindustry page source$24.95/mo source$19.96/mo billed annuallynot statedVisit site
AnswerHeroAnswering service with AI planindustry page source$19/mo sourceno free trial; smaller plans offered to try the serviceVisit site
Answering Service CareAnswering service with AI planindustry page source$25/mo sourcenot statedVisit site
ApoointlyIndustry specialistindustry page source$0 base fee sourceComplimentary testing credits for a test numberTry free
Bigly SalesSmall businessindustry page source$99/mo source$69/mo billed annuallynot statedVisit site
BizRnRSmall businessindustry page source$99/mo sourceNo free trial stated; 30-day money-back guaranteeVisit site
CallSphereSmall businessindustry page source$19/mo source$15/mo billed annually7-day trial via paid-plan checkout, payment method requiredTry free
DextelSmall businessindustry page sourceon request7-day free trial on solo plans, no card required; usage paid from wallet during trialTry free
DialzaraSmall businessindustry page source$29/mo source7-day free trial on every voice planTry free
dolfynSmall businessindustry page sourcefrom $179/mo source2-week free trial, no credit cardTry free
EVS7Small businessindustry page source$49/mo sourcefree trial, no credit card required; length not statedTry free
FrontmateSmall businessindustry page sourceon requestno free-trial term publishedVisit site
LegalClerk.aiIndustry specialistindustry page source$400/mo sourceFree trial; pricing page says 7 days, terms say 3 daysTry free
LexideskIndustry specialistindustry page sourceon requestnot statedVisit site
MarlieSmall businessindustry page source$49/mo source14-day free trial (card required)Try free
My AI Front Desk (Frontdesk)Small businessindustry page source$99/mo source$79/mo billed annually7-day free trialTry free
NexaAnswering service with AI planindustry page sourceon requestnot statedVisit site
NextPhoneSmall businessindustry page source$199/mo source$166/mo billed annually7-day free trialTry free
Novacall AISmall businessindustry page sourceon requestnot statedVisit site
PhoneFlowSmall businessindustry page sourcenot stated200 free minutes, no credit cardTry free
PhonelySmall businessindustry page source$50/mo source$33/mo billed annuallyFirst 100 minutes freeTry free
PoshAnswering service with AI planindustry page source$65/mo source7-day free trial of AI receptionist servicesTry free
ReceptionSmall businessindustry page source$29/mo source$24/mo billed annually14-day free trial with 30 phone minutesTry free
RosieSmall businessindustry page source$49/mo source$41/mo billed annually7-day free trial, payment method requiredTry free
Smith.aiAnswering service with AI planindustry page source$150/mo sourceFree plan with 25 calls per month (no time limit stated)Try free
UpfirstSmall businessindustry page source$24.95/mo source$20/mo billed annually14-day free trial, no credit cardTry free
Vox Front AISmall businessindustry page source$159/mo sourcenot statedVisit site
WithConnect AISmall businessindustry page sourcefrom $199/mo sourcenot statedVisit site

As of November 11, 2026, from provider websites. Other providers may fit as well, see all providers.

Typical calls and what the AI can take on

CallWhat the AI receptionist can do
New matter intakeAsks your intake questions, runs a basic conflict data capture and books a consultation
Existing clientTakes a message for the responsible attorney or transfers
Urgent deadline or arrestTransfers immediately or alerts the on-call attorney
Fees and consultation costAnswers with the information you approve
Opposing party or courtTakes a message and routes to the attorney

What should stay with a person

  • Any legal advice or assessment of a case
  • Decisions on taking a matter and conflicts
  • Distressed callers
  • Fee negotiations

How to start

Start with after-hours and overflow intake. Review the intake summaries daily for the first two weeks and refine the questions.

Questions to ask every provider

  1. Where are recordings, transcripts and model inputs processed, and which subcontractors are involved?
  2. Is call content used to train models, and can that be excluded in the contract?
  3. How does the agent avoid giving legal advice, and how does it handle a caller with an imminent deadline?

Compliance notes

  • Under ABA Model Rule 1.6(c), a lawyer makes reasonable efforts to prevent unauthorized disclosure of client information. State rules based on it apply to vendors the firm uses. ABA Model Rule 1.6
  • ABA Formal Opinion 512 (July 2024) addresses lawyers' use of generative AI tools, including confidentiality and supervision. ABA Formal Opinion 512
  • If calls are recorded, recording consent rules apply. Some states require all parties to consent. RCFP Reporters Recording Guide

General information, not legal advice for your situation. See also two-party consent and E911 and emergencies.

Frequently asked questions

Can an AI receptionist do client intake for a law firm?

Yes, if it follows your intake questions and gives no legal advice. Review the summaries and keep decisions on accepting a matter with an attorney.

Is call data confidential?

That depends on the vendor's terms. Ask where data is processed, which subcontractors are involved and whether call content is used for training, and compare the answers with your obligations under your state's version of Rule 1.6.

What about urgent matters?

Define keywords and situations that trigger an immediate transfer or alert, such as an arrest or a filing deadline, and test them before launch.

Test before you buy
Ten checks for your test calls.
Open the test protocol