Agents and account managers spend much of the day on quotes and renewals. Calls about claims and policy changes interrupt that work.
A receptionist that captures quote details, routes claims and books calls with an agent keeps the pipeline moving.
Calculated with 4 minutes per call, about 1,400 minutes a month, all answered by the AI. This profile is our estimate for a small business. At the median, providers charge $399 a month for this.
| Provider and plan | Per month | Simultaneous calls | Setup fee | Conditions | |
|---|---|---|---|---|---|
| Suzee AISuzee AI | $79 | not stated | $0 | flat fee; Unlimited minutes and calls, all features, one plan | Try free |
| BesideUnlimited | $99 | not stated | not stated | flat fee; Unlimited AI Receptionist calls; 1 line, extra lines $4.99/month | Try free |
| GoodcallGrowth | $129 | not stated | $0 | billed per caller, counted as one caller per call; Billed per unique caller per month, minutes not metered | Visit site |
| Simple PhonesAdvanced | $149 | not stated | $0 | 5 agents, languages, numbers | Try free |
| While You WorkBusiness | $149 | not stated | $0 | Calendar booking on the call only on this plan | Visit site |
| AIRAPro | $197 | not stated | not stated | 20 users; outbound SMS after carrier verification | Visit site |
| UpfirstPro | $197 | not stated | $0 | Billed per call; spam calls do not count | Try free |
| NextPhonePro | $199 | not stated | $0 | flat fee; Unlimited inbound calls, no overage; self-setup; annual $1,990/year | Try free |
| CallSphereAnswer | $229 | not stated | $0 | Plus usage at cost, estimated ~$0.15/min inbound; no booking on this tier | Try free |
| LobbyStackPro | $262 | unlimited | $0 | Transfers over 100 cost $0.02 each | Try free |
Each provider's cheapest plan for this volume. Industry specialists appear only if they name this industry.
These providers have an industry page, case study or integration for this industry on their own website.
| Provider | Evidence | Starting price | Trial | |
|---|---|---|---|---|
| AgentZapSmall business | industry page source | $109/mo source$91/mo billed annually | No free trial; 30-day money-back guarantee | Visit site |
| AIRASmall business | industry page source | $24.95/mo source$19.96/mo billed annually | not stated | Visit site |
| AnswerHeroAnswering service with AI plan | industry page source | $19/mo source | no free trial; smaller plans offered to try the service | Visit site |
| Answering Service CareAnswering service with AI plan | industry page source | $25/mo source | not stated | Visit site |
| ApoointlyIndustry specialist | industry page source | $0 base fee source | Complimentary testing credits for a test number | Try free |
| BesideSmall business | industry page source | $29/mo source | 7-day free trial on Unlimited (payment method required); no trial on Baseline | Try free |
| Bigly SalesSmall business | industry page source | $99/mo source$69/mo billed annually | not stated | Visit site |
| BizRnRSmall business | industry page source | $99/mo source | No free trial stated; 30-day money-back guarantee | Visit site |
| CallSphereSmall business | industry page source | $19/mo source$15/mo billed annually | 7-day trial via paid-plan checkout, payment method required | Try free |
| CaraIndustry specialist | industry page source | on request | not stated | Visit site |
| DialzaraSmall business | industry page source | $29/mo source | 7-day free trial on every voice plan | Try free |
| GailIndustry specialist | industry page source | $600/mo source$425/mo billed annually, 12-month contract | Free plan with 60 minutes call time one-time; guided pilot via sales | Try free |
| Harmony AI (OneAI)Small business | industry page source | $250/mo source | 'Try for free' signup offered; trial terms not stated | Try free |
| MarlieSmall business | industry page source | $49/mo source | 14-day free trial (card required) | Try free |
| My AI Front Desk (Frontdesk)Small business | industry page source | $99/mo source$79/mo billed annually | 7-day free trial | Try free |
| NextPhoneSmall business | industry page source | $199/mo source$166/mo billed annually | 7-day free trial | Try free |
| Novacall AISmall business | industry page source | on request | not stated | Visit site |
| PhoneFlowSmall business | industry page source | not stated | 200 free minutes, no credit card | Try free |
| PhonelySmall business | industry page source | $50/mo source$33/mo billed annually | First 100 minutes free | Try free |
| Smith.aiAnswering service with AI plan | industry page source | $150/mo source | Free plan with 25 calls per month (no time limit stated) | Try free |
| SonantIndustry specialist | industry page source | on request | not stated | Visit site |
| TwigSmall business | industry page source | $49/mo source | 15-day free trial, voice included, no credit card | Try free |
| UpfirstSmall business | industry page source | $24.95/mo source$20/mo billed annually | 14-day free trial, no credit card | Try free |
As of November 11, 2026, from provider websites. Other providers may fit as well, see all providers.
| Call | What the AI receptionist can do |
|---|---|
| Quote request | Captures line of business and basic details and books a call with an agent |
| Report a claim | Gives the carrier's claim number you approve and alerts the agent |
| Policy change or certificate request | Captures the request and routes it |
| Billing question | Takes a message or gives approved instructions |
| Hours and location | Answers directly |
Start with after-hours intake and overflow. Review the quote summaries with your agents during the first weeks.
General information, not legal advice for your situation. See also two-party consent and E911 and emergencies.
It can capture quote details and book a call with a licensed agent. Coverage advice and binding should stay with licensed staff.
Configure the agent to give the carrier's claim line and to alert the responsible agent. Test the path before launch.
Ask about subcontractors, storage, retention and training on call data, and compare the answers with your obligations under the rules that apply to your agency.