Vendor terms differ: some exclude training entirely, some allow it for their own models, some depend on the settings of their language model provider.
The FTC has warned that quietly changing terms of service to use customer data for AI training can be unfair or deceptive.
Look for a clear written statement in the terms, privacy policy or data processing agreement, and check whether it also covers subprocessors.
As of November 11, 2026. General information, not legal advice.