As of November 11, 2026Data from provider websites
Find AI ReceptionistComparison & buyer's guide
Home/Glossary/Subprocessors

Subprocessors

Glossary
Subprocessors are third parties a vendor uses to process customer data, for example for telephony, speech recognition, language models, speech synthesis or hosting.

An AI receptionist often combines several services. Each one may receive call audio or transcripts.

A public subprocessor list shows who these parties are and where they process data. Under HIPAA, a business associate must bind subcontractors that handle protected health information to the same restrictions.

Ask for the list and for notice of changes.

As of November 11, 2026. General information, not legal advice.