As of November 11, 2026Data from provider websites
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Concurrency (simultaneous calls)

Glossary
Concurrency is the number of calls an AI receptionist can handle at the same time on one account or plan.

Some plans handle one call at a time, others several or an unlimited number. When the limit is reached, further callers hear a busy signal, voicemail or a fallback, depending on the setup.

Peaks matter more than averages. A business with 15 calls a day can still get three calls in the same minute after a promotion or a storm.

Our calculator leaves out plans limited to one simultaneous call once the AI answers about 300 calls a month.

As of November 11, 2026. General information, not legal advice.